Trusted Advocacy for Your Legal Matters

1. Introduction

STC Falcon Legal Services ("we," "us," or "our"), operated by Thiru Sundram, Licensed Paralegal, is committed to protecting the privacy of individuals who visit our website and contact us for legal services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Legal Matter Details: Information you provide when describing your legal situation or inquiry.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website (collected through standard server logs or analytics tools).
• Communications: Records of correspondence you send us via email, phone, or the contact form on this website.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide legal services.
• Schedule and manage consultations.
• Fulfill our professional obligations as a licensed paralegal regulated by the Law Society of Ontario.
• Improve our website and communications.
• Comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Professional Obligations

As a paralegal licensed by the Law Society of Ontario, Thiru Sundram is bound by professional rules of conduct including duties of confidentiality. Information shared with us in the context of a paralegal–client relationship is protected by solicitor–client privilege and will not be disclosed without your consent, except as required by law or professional rules.

5. Disclosure of Information

We may disclose your personal information only in the following circumstances:

• With your consent: Before sharing your information with any third party for purposes not described in this policy.
• Service providers: Trusted third-party vendors (e.g., email or scheduling software) who assist us in operating our practice, subject to confidentiality agreements.
• Legal obligation: When required by law, court order, or regulatory authority.
• Law Society of Ontario: As required by our professional regulatory body.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law or professional regulations. Client files are generally retained for a minimum of seven (7) years following the conclusion of a matter, in accordance with Law Society guidelines.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to certain uses of your information (where consent is the basis for processing).
• Request that we delete your personal information, subject to legal and professional retention obligations.

To exercise any of these rights, please contact us using the details below.

9. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site. We do not use tracking technologies for advertising purposes.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact: